Privacy Policy
Privacy Policy
At Fire Water Ice, we value your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and the measures we take to safeguard it. By using our website, you agree to the practices described here.
1. Information We Collect
​​We collect personal information to provide better services and ensure a seamless shopping experience. This information may include:
- Account Creation: Name, email address, password, and other contact details.
- Order Placement: Shipping address, billing address, and payment details.
- Newsletter Subscription: Email address for promotional communications.
- We may also collect non-personal data, such as browser type and website activity, to improve user experience.
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2. How We Use Your Information
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Your personal information is used for the following purposes:
- Order Processing: To fulfill your purchases, confirm transactions, and arrange deliveries.
- Customer Communication: To send order updates, respond to inquiries, and provide support.
- Service Enhancement: To analyze trends, customize user experiences, and improve website functionality.
- Marketing: To send you newsletters, promotions, and special offers (only if you’ve opted in).
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3. Data Protection Measures
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We prioritize the security of your personal information by implementing:
- Secure servers and encryption protocols for data storage and transmission.
- Regular monitoring to prevent unauthorized access, disclosure, or modification of data.
- Limited access to personal information, restricted to authorized personnel only.
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4. Your Rights
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As a user, you have the following rights concerning your personal information:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can update or correct inaccurate or incomplete information.
- Deletion: You can request the removal of your personal data from our systems.
- Marketing Preferences: You can opt out of promotional communications at any time by clicking the "unsubscribe" link in emails or contacting us directly.
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5. Sharing Your Information
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We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners and service providers to facilitate:
- Payment processing
- Order delivery
- Marketing and analytics services
All third parties are required to protect your data and use it solely for the intended purpose.
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6. Cookie Policy
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We use cookies to enhance your browsing experience. Cookies help us remember your preferences, analyze website usage, and personalize content. You can manage cookie settings through your browser.
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7. Updates to the Privacy Policy
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We may update this policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and significant changes may be communicated directly to you.